Philosophy of our Millbrook Care Home in Southport

At Millbrook House we aim to deliver a holistic person centred care package to all our clients, by putting the person first and not their condition.

Our focus is on the individual's abilities and strengths and not focused on their problems or what they can no longer so.

We believe that full involvement by all family/friends is of paramount importance to the continuing health and welfare of our clients. To this end full and open communication between all parties is encouraged at all times, as demonstrated by our Personal Care Booklets which helps all parties involved in the care of the client to get to know each client as an individual person.

[ Care ] All clients have individualised care plans that are written in a positive manner that encourages as much independence as possible, giving each and every client choices over as many aspects of daily living as possible.

At Millbrook Care Home in Southport we are very proud of our professional staff and invest heavily in the recruitment and training of our team. The care of clients with dementia and associated mental health conditions, takes time, patience and empathy. Our staff team are well versed in how to cater to the clients needs, anticipate their requirements and spend time daily to ensure that each client is valued for who they are.

The introduction of the key worker system has enhanced this philosophy and team members are encouraged to spend quality one to one time with their allocated clients over and above the normal interactions that take place daily.