Nursing Home Staff

Millbrook House is owned and run by Mark & Wendy Gilbert along with their son, Luke Gilbert. All the family have extensive experience within the care home field and are hands on owners being involved in the home on a daily basis.

[ Staff ] The Manager/Matron of the home is Joanne Hart, a highly experienced general trained nurse who has been managing nursing homes for over 10years. She has gained her NVQ Registered Managers Award in Management and has also an NVQ in Mentoring. She is ably assisted in running the home by a strong team of Registered Mental Health Nurses. Along with the administrative team has the overall responsibility for the co-ordination of the various teams who work in the nursing home.

As our emphasis is on quality of care, the staff team are hand picked to ensure that they have the necessary personality, genuine caring attitude and experience to meet the demands of their chosen profession. Linda Birch, Deputy Manager, a team of 6 Registered Nurses and 18 Care Staff, as well as support staff, ably assist Jan in the running of the home. The majority of care staff have either already gained their NVQ in Care or are working towards it. We also invest heavily in additional training for the staff team involving more specialist course pertaining to Mental Health and Dementia Care.

[ Staff ] Our catering team, comprising of a Head Chef, Part Time Cook and kitchen assistants are a valued part of the homes team maintaining a high standard of meal preparation, catering to individual taste and the medical needs of all clients. Our menus are regularly reviewed and changes made in accordance with client and family views and comments. We have a food comments book that all clients, family and visitors are encouraged to enter their views and suggestions in.

The remaining support staff consists of our valued domestics, laundry and maintenance staff, who ensure that all the home is clean, free from unpleasant odours, personal laundry is under control and the environment of the home is welcoming and well maintained.